Frequently Asked questions
Do we need to book tickets?
No we do not offer pre booked tickets our running days, tickets can be purchased from our ticket office on site. Payments can be made either by cash or card (card preferred). Please note our ticket office closes at 4:45 on running days. More information on our tickets can be found here.
(Only pre-booked events are Winter Lights and Santa Specials)
Do you get really busy? Are the queues long? Do you have quieter times?
We certainly can get busy, especially if the weather is good. Although rare, we do sometimes have something go wrong on the day that is out of our control (such as a signaling problem), and these can cause delays. You will be kept informed on the day of any hold ups by the station staff. This can cause the queue to get quite long. We are generally quieter after 4:00 each Sunday.
Are you open on Bank Holidays?
Unfortunately not, some of our members work on these days.
Is there an entrance fee?
There is no entrance fee for regular running days however, some special events may require an entrance fee (Knaphill Village Show).
What do I get if I book a party and how do i book one?
Please see our birthday parties page for more details.
When do you run the Highlander?
At the moment, we are running the Suburban and Miler routes only. The Highlander route is undergoing essential maintenance before it's reopened. At some special events, we will only run the Suburban route.
What days are you running?
For 2025, we will open on every Sunday 2-5pm from Sunday 4th May until Sunday 28th September (except for 20th July). We also operate some Special Events outside these dates, for more information about these Special Events click here.
No we do not offer pre booked tickets our running days, tickets can be purchased from our ticket office on site. Payments can be made either by cash or card (card preferred). Please note our ticket office closes at 4:45 on running days. More information on our tickets can be found here.
(Only pre-booked events are Winter Lights and Santa Specials)
Do you get really busy? Are the queues long? Do you have quieter times?
We certainly can get busy, especially if the weather is good. Although rare, we do sometimes have something go wrong on the day that is out of our control (such as a signaling problem), and these can cause delays. You will be kept informed on the day of any hold ups by the station staff. This can cause the queue to get quite long. We are generally quieter after 4:00 each Sunday.
Are you open on Bank Holidays?
Unfortunately not, some of our members work on these days.
Is there an entrance fee?
There is no entrance fee for regular running days however, some special events may require an entrance fee (Knaphill Village Show).
What do I get if I book a party and how do i book one?
Please see our birthday parties page for more details.
When do you run the Highlander?
At the moment, we are running the Suburban and Miler routes only. The Highlander route is undergoing essential maintenance before it's reopened. At some special events, we will only run the Suburban route.
What days are you running?
For 2025, we will open on every Sunday 2-5pm from Sunday 4th May until Sunday 28th September (except for 20th July). We also operate some Special Events outside these dates, for more information about these Special Events click here.